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You'll be transferred to someone who can help you. In the Activation Wizard, choose the option for activating by telephone, and when you call the activation number, but do not enter anything or say anything. You can still activate by going to File > Help > Activate Product Key. If you don't activate your software, eventually Office 2010 switches to Reduced Functionality mode where it lets you open files to view them but not edit them. What happens if you don't activate Office 2010 To learn more about what the license terms allow, read the Microsoft Software License Terms for your Office product. If the activation window appears close it. But if you try activating Office and you get a message that you have installed it too many times, use the telephone option in the Activation Wizard to contact a support technician. The notes are based on using Word, but any other Office 2010 application can be used (phone activation takes less than 2 minutes). Your Office 2010 license allows you to reinstall Office on the same computer, and some licenses allow you to activate Office on more than one computer. Activate Office 2010 on a different or restored computer

After about six months the licenses go inactive and requires me to reactivate the product again. I have activated the software offlline via the telephone. You'll be transferred to someone who can help you. I have a volume license for 17 seats for MS Office 2010 Professional Plus, along with a MSDN license which authorizes us to have 50 seats.

Tip: If you still can't activate Office, call the activation number, but don't enter anything or say anything.